Order of Protection Notification System

  • Order of Protection Notification System

    Order of Protection Notification System

How to Use the Order of Protection Notification System

The 45-minute period of time immediately following service of an order of protection is crucial for the victim. The NY Order of Protection Notification System notifies a victim when an Order of Protection has been served, providing the information they need to take appropriate precautions for themselves and their loved ones.

Domestic violence victims can register to be notified by phone, text message, or e-mail when an Order of Protection has been served. This free service is available 24 hours a day, seven days a week.

Click this link to register to receive notification by text, e-mail, or phone when an order of protection is served. The free service is available 24 hours a day, seven days a week.

What You'll Need to Register:

All these can be found on the top section of your Order of Protection.

  • Valid e-mail address
  • Name of the Family Court that issued the Order
  • Docket Number
  • Order of Protection Number

The NYS Sheriffs’ Institute worked with New York State's All Hazards Alert and Notification System (NY-ALERT) to create the Order of Protection Notification System for domestic violence victims in 2009.

In 2018, we are working with New York State to develop a new, stand-alone system that will be streamline the registration process and be much easier to access. The new system will launch by September of 2018.

The Order of Protection System relies on the participation of four groups for its effectiveness:

  • Courts: Notify victims of the program. Enter the order of protection into the Universal Case Management System (UCMS) and the NYS Order of Protection Registry.
  • Advocates: Inform victims about the program and assist them in registering.
  • Victims: Choose to register for the notification service.
    Register here. Keep contact information current.
  • Law Enforcement: In addition to serving the order, the law enforcement officer must enter the service data into the Order of Protection Service Screen on the eJusticeNY portal.

How it Works

Court issues Order of Protection (OP).

Register here to be notified when the OP is served by law enforcement.

OP is served and entered by law enforcement or the courts.

OP Notification is triggered and notifies the victim by text, email, or phone

NYS Sheriffs' Institute Crime Victim Services

Frequently Asked Questions

  • The period of time immediately following service of an Order of Protection is recognized as a particularly crucial period for a victim. Abusers are often more violent during this period of separation.

    If a victim chooses to register for this service, they will be notified that the Order of Protection has been served. However, the decision to take advantage of this service is the victim’s choice. A VICTIM CAN ONLY BE NOTIFIED ONCE THEY REGISTER FOR THE SERVICE.

    If the victim chooses to register for this service, the notification can provide an opportunity for the victim to be proactive and take appropriate precautions during this precarious time, allowing the victim to implement a Personal Safety Plan for themselves and any impacted children or other family members.

    What Steps are involved in the success of this Notification System?

    Step 1: Court

    The  Court issues the Order of Protection and provides a copy to the victim/protected party.[1] Court personnel enter the Order of Protection into the Court

    [1] For purposes of this document and to avoid any confusion, we refer to the person filing for the Order of Protection as the Protected Party. However once filed in Family Court, court documents will refer to the victim as the Petitioner.  In Criminal Court, court documents will refer to the victim as the Complainant and the “Against Party” as the defendant.

    • System, which updates the NYS Order of Protection Registry at the New York State eJustice/Integrated Justice Portal.
    • NYS then updates the federal NCIC Protective Order File.
    • The court forwards a copy of the Order of Protection to law enforcement for service or, in some cases, the court serves the Order of Protection itself in court.

    Step 2: Registration

    • The victim learns about the availability of the Order of Protection Notification System. This may take place at court, via an advocate or other means.
    • The victim makes a choice to REGISTER HERE (oopalert.ny.gov) to be notified when the Order of Protection  is served by law enforcement.

    Step 3: Law Enforcement

    • Serves the Order of Protection.
    • Completes the Order of Protection Service Screen on the eJusticeNY/Integrated Justice Portal immediately after service.

    Step 4: The Victim

    • The victim is notified that the Order of Protection has been served.
    • Carries out their personal Safety Plan to protect themselves and their loved ones.

    Please note that the notification is dependent on the court initially entering the Order of Protection into the court system AND, once the Order is served, either the court or law enforcement, must enter the fact that the Order of Protection has been served as soon as possible after service of the Order. The entry that the Order has been served triggers the Order of Protection Notification System to generate a notification to registered users. It is possible that you may be notified twice that the Order has been served:

    •  When the law enforcement agency completes the Order of Protection Service Screen on the eJusticeNY/Integrated Justice Portal immediately after service.
    • Once the court receives an Affadavit of Service from the serving law enforcement agency and enters the Order as served into the court system.
  • There is a thirty (30) day registration window. You must register for this service within thirty (30) days of the Order of Protection being issued by the Court. You are encouraged to register as soon as possible after the Court issues the Order of Protection.

  • As long as your notification is active, you will also be notified if the court cancels or vacates the Order of Protection for any reason.

  • Your registration will remain active for thirty-one (31) days. At day 25, you will begin to receive notifications alerting you that your registration is about to expire and asking if you would like to renew your subscription for an additional thirty-one (31) days.

    You can continue to renew your registration as long as the Order of Protection is active. If you do not respond to the first “about to expire” notification, you will continue to receive that message for another five (5) days. At that time, if you do not renew, your registration will expire.

  • You will need to confirm that you have entered the Docket No. correctly. Please be sure to enter it exactly as it appears on the actual Order of Protection. The proper format is: a one- or two-digit capital letter, a dash (-), a five-digit number, a dash (-), followed by a two-digit number usually representing the year of the filing. There are no spaces in the Docket No.. It should look like this: B-12345-18 or BB-12345-18.

    However, if your Order of Protection has either been modified or extended by the court, they will have added some characters to your original Docket No. Generally, that new Docket No. will be your original Docket No. followed by a forward slash / followed by two numbers and one capital letter 34A. So, in those cases where the Order of Protection was modified or extended, the Docket No. will look like either of these two numbers: B-12345-18/34A or BB-12345-18/34A. Any of the four Docket No. formats listed above are acceptable entries for the Notification System.

    A very common cause for error in entering the Docket Number is mistaking the letter O for the number (zero). The first one or two characters of the Docket Number (the one or two characters in front of the first dash), are ALWAYS letters. Therefore, when you see O or OO, they are NOT zeroes.

  • You will need to confirm that you have entered the Order No. correctly. Please be sure to enter it exactly as it appears on the actual Order of Protection. The proper format is: a four-digit year e.g. 2018 followed by a dash – followed by a six-digit number 123456. There are no spaces in the Order No. The Order No. should look like this: 2018-123456.

  • Once you register to receive Order of Protection Notifications, there are three types of notification that you may receive:

    1. A notification that the Order has been Advised or Served.
    2. A notification that the Order has been Cancelled or Vacated by the Court.
    3. A notification that your subscription to be notified is About to Expire.
  • The “Registry,” also known as the NYS Family Protection Registry, was created as part of the Family Protection and Domestic Violence Intervention Act of 1994. It became operational in October of 1995. The Registry was developed by the NYS Unified Court System in collaboration with the New York State Police and is available to criminal justice users through the eJusticeNY portal. The Registry is a historical record; Orders of Protection remain in the database even after they expire.

  • All New York State Sheriffs are committed to helping and serving crime victims by providing resources, information and protection that limits any further victimization or trauma. NYS Sheriffs were the very first to provide order of protection notification services to victims. Public safety is our primary purpose and our goal is to have crime victims feel as whole as possible. For more on our commitment to crime victims, visit the Our History page located on Sheriff-Assist.org.

  • You should always register. However, depending on how it is served, you may not receive a timely notification or any notification at all.

    When issuing an Order of Protection against a person who either resides or is employed outside of New York State, the issuing Court may forward that Order of Protection to the local New York State Sheriff’s Office or local New York State law enforcement agency that serves the issuing court. In some cases, the court may give you (the petitioner) the option of arranging service on your own. While you cannot serve the Order, anyone over eighteen can serve the Order of Protection, e.g. friends, relatives, a process server etc. as long as they are not a party to the case. HOWEVER, we strongly encourage you to have a local Sheriff’s Office or Police Agency either serve or arrange service of the Order. The Sheriff’s Office or local law enforcement agency may then forward the Order of Protection to the appropriate out of state law enforcement agency for service. Once the Order is served, the local New York State Sheriff’s Office or other New York State law enforcement agency should be notified by the serving agency that the Order was served and will make the appropriate entries in the New York State systems to generate the notification.

    You will be notified

    • When a New York State Sheriff or other New York State law enforcement agency completes the Order of Protection Service Screen on the eJusticeNY/Integrated Justice Portal indicating the date and time of service.
    • When the court receives an Affadavit of Service from the serving agency and enters the service information into the court system.
    • When the court enters into the court system that they have either advised the respondent/defendant of the Order or served the Order.
  • Generally, all Orders of Protection issued by a Family Court or Criminal Court in New York State are eligible for this service once they have been entered into the NYS Order of Protection Registry by the issuing Court.

  • Once you are registered, you will be notified by email when the Order of Protection is served. Additionally, you can choose to be also be notified by phone and/or text message as well. You must register at least one email address but have the option to register as many as three emails and three phone numbers.

  • The ORI No. is generally found at the top left corner of the Order of Protection. It is highlighted in RED. Depending upon the court issuing this Order, the field may be labeled "Court Number", "Court ORI", or "Court ORI Number". The “Order Number” or “Order No.” is highlighted in BLUE and is generally found beneath the ORI No. The “Docket No.” is highlighted in ORANGE and found on the right side of the form approximately ¼ of the way down the Order.

    Order of Protection form

  • For a Family Court Order of Protection, you will need the following information all available from the top of the Order of Protection document that you received from the court:

    • ORI Number

    OR…

    • Court Type[1]
    • County
    • Court Name

    AND…

    • Order Number
    • Docket Number

    For a Criminal Court Order of Protection, you will need the following information all available from the Order of Protection document that you received from the court:

    • ORI Number

    OR…

    • Court Type[2]
    • County

    [1] These three pieces of court data are all available as a selection from an interactive drop-down menu of the registration screen.

    [2] These three pieces of court data are all available as a selection from an interactive drop-down menu of the registration screen.

    • Court Name

    AND…

    • Protected Party First Initial
    • Protected Party Last Name
    • Protected Party Date of Birth
    • Against Party Last Name
  • You will need an email address to use this service. It is suggested that you have the actual Order of Protection document with you at the time you register. When you are ready, CLICK HERE (oopalert.ny.gov) to register for the service.

  • Contact the New York State Sheriffs’ Institute. Monday – Friday 9am – 5pm.

    By Phone: 518-434-9091

    By email: amccarthy@nysheriffs.org