Order of Protection Notification System

  • Order of Protection Notification System

    Order of Protection Notification System

How to Use the Order of Protection Notification System

The 45-minute period of time immediately following service of an order of protection is crucial for the victim. The NY Order of Protection Notification System notifies a victim when an Order of Protection has been served, providing the information they need to take appropriate precautions for themselves and their loved ones.

Domestic violence victims can register to be notified by phone, text message, or e-mail when an Order of Protection has been served. This free service is available 24 hours a day, seven days a week.

Click this link to register to receive notification by text, e-mail, or phone when an order of protection is served. The free service is available 24 hours a day, seven days a week.

What You'll Need to Register:

All these can be found on the top section of your Order of Protection.

  • Valid e-mail address
  • Name of the Family Court that issued the Order
  • Docket Number
  • Order of Protection Number

The NYS Sheriffs’ Institute worked with New York State's All Hazards Alert and Notification System (NY-ALERT) to create the Order of Protection Notification System for domestic violence victims in 2009.

In 2018, we are working with New York State to develop a new, stand-alone system that will be streamline the registration process and be much easier to access. The new system will launch by September of 2018.

The Order of Protection System relies on the participation of four groups for its effectiveness:

  • Courts: Notify victims of the program. Enter the order of protection into the Universal Case Management System (UCMS) and the NYS Order of Protection Registry.
  • Advocates: Inform victims about the program and assist them in registering.
  • Victims: Choose to register for the notification service.
    Register here. Keep contact information current.
  • Law Enforcement: In addition to serving the order, the law enforcement officer must enter the service data into the Order of Protection Service Screen on the eJusticeNY portal.

How it Works

Court issues Order of Protection (OP).

Register here to be notified when the OP is served by law enforcement.

OP is served and entered by law enforcement or the courts.

OP Notification is triggered and notifies the victim by text, email, or phone

NYS Sheriffs' Institute Crime Victim Services

Frequently Asked Questions

How does the Order of Protection Notification system work?

The period of time immediately following service of an Order of Protection is recognized as a particularly crucial period for a victim. Abusers are often more violent during a period of separation.

If a victim chooses to register for this service, they will be notified that the Order of Protection has been served. However, the decision to take advantage of this service is the victim’s choice. VICTIMS MUST REGISTER TO BE NOTIFIED.

If the victim chooses to register for this service, the notification may provide an opportunity for the victim to be proactive and take appropriate precautions during this precarious time, allowing the victim to implement a Personal Safety Plan for themselves and any impacted children or other family members.

What Steps are involved in the success of this Notification System?

Step 1 : Court

  • Family Court issues the Order of Protection (OP) and provides a copy to the petitioner/victim.
  • Court personnel enter the Order of Protection into the Court System, which updates the NYS Order of Protection Registry at the New York State Police (NYSP) eJustice/Integrated Justice Portal.
  • NYS then updates the federal NCIC Protective Order File.
  • The court forwards a copy of the OP is forwarded to law enforcement for service.

Step 2 : Registration

  • The victim (petitioner) learns about the availability of the Order of Protection Notification System. This can take place at court, via an advocate or other means.
  • Makes a choice to register here to be notified when the OP is served by law enforcement.

Step 3 : Law Enforcement

  • Serves the Order of Protection.
  • Completes the Order of Protection Service Screen on the eJusticeNY/Integrated Justice Portal immediately after service.

Step 4 : Law Enforcement

  • The victim is notified that the Order of Protection has been served.
  • Carries out Safety Plan to protect themselves and their loved ones.

 

How do I register to receive Order of Protection Notifications?

Click here and follow the online directions. You will need an email address to use this service. It is suggested that you have the Order of Protection document with you at the time you enroll.

 

Once I am a registered user, what pieces of information do I need to enroll for Order of Protection Notifications of Service?

You will need the following three pieces of information:

  • Court Name/ORI No.
  • Court Docket No.
  • Order of Protection No.

 

Are all Orders of Protection eligible for the Notification Service?

Orders of Protection are issued by Family Courts and Criminal Courts. Currently, to be eligible to receive Order of Protection Notifications of Service, the Order of Protection must be:

  • Issued by a NYS Family Court (excluding New York City), and
  • Entered on the NYS Order of Protection Registry

We are in the process of expanding the notification system to include Orders of Protection issued by NYS Criminal Courts. (The majority of these orders of protection are served by the judge right in court with all parties present, eliminating the need for notification.)

Why do the Sheriffs support crime victim services like Order of Protection Notification?

All New York State Sheriffs are committed to helping and serving crime victims by providing resources, information and protection that limits any further victimization or trauma. NYS Sheriffs were the very first to provide order of protection notification services to victims. Public safety is our primary purpose and our goal is to have crime victims feel as whole as possible. For more on our commitment to crime victims, visit Our History page.

 

What is the NYS Order of Protection Registry?

The “Registry,” also known as the NYS Family Protection Registry, was created as part of the Family Protection and Domestic Violence Intervention Act of 1994. It became operational in October of 1995. The Registry was developed by the NYS Unified Court System in collaboration with the New York State Police, and is available to criminal justice users through the eJusticeNY portal. The Registry is a historical record; Orders of Protection remain in the database even after they expire.

 

When I attempt to enter the Order No. on the initial Order of Protection Notification System registration screen, I get the following message: “The following field must be corrected: You must Enter a Valid Order of Protection Number.” What do I do?

You will need to confirm that you have entered the Order No. correctly. Please be sure to enter it exactly as it appears on the actual Order of Protection. The proper format is: a four-digit year 2012 followed by a dash – followed by a six-digit number 123456. There are no spaces at all in the Order No. The Order No. should look like this: 2012-123456. However, if your Order of Protection has either been modified or extended by the court, they will have added some characters to your original Docket No. Generally, that new Docket No. will be your original Docket No. followed by a forward slash / followed by two numbers and one capital letter 34A. So, in those cases where the Order of Protection was modified or extended, the Docket No. will look like either of these two numbers: O-12345-12/34A or OO-12345-12/34A. Any of the four Docket No. formats listed previously are acceptable entries for the Notification System.

 

Once I enroll for Order of Protection Notifications of Service, how long will I continue to receive notifications?

Generally, Orders of Protection that are extended or modified in Family Court, receive a new Docket No. and Order No. If at any time, the Court Name/ORI No., Docket No., or Order No. changes, it will be necessary to register the new numbers to receive notifications for the extended or modified Order. So when you receive an extension or modification of the Order of Protection, you should enroll for notifications using those new numbers.

 

How do I sign up for Order of Protection Notifications from the main www.nyalert.gov home page?

Once you login, you will land on a page entitled My Alerts- Home. Now click on the button – Add Additional Alerts located in the bottom portion of the page. This will bring you to a page entitled Add Additional Alerts/ Warnings. Click on Orders of Protection and follow the instructions on the screen.

 

How do I get help for issues with NY-Alert?

Go to any page of www.nyalert.gov (other than the home page) and click on Help & Support in the top right corner just under the photo or just click this link: NY-Alert Help.

If you still need help you can email NY-Alert at support@nyalert.gov
or call the NY-Alert Support Center at: 1-800-292-2299.