VINE (Victim Information and Notification Everyday) is a service through which victims of crime can use the telephone or Internet to search for information regarding their offender's custody status and register to receive telephone and e-mail notification when their offender's custody status changes.
VINELink.com is the online portal for the Inmate Release Notification System. It can be accessed 24 hours a day, seven days a week, to provide the most reliable information for custody status changes. Go to www.vinelink.com, click on New York State and search for the offender by name or offender ID.
The VINELink Mobile App
The VINELink™ Mobile App is the on-the-go version of the Inmate Release Notification System that lets you access vital information right from your mobile device. The VINELink Mobile App is available for iOS and Android devices and is completely free for users.
Toll-Free Number: 1-888-VINE-4-NY (1-888-846-3469)
Call 1-888-VINE-4-NY (1-888-846-3469) toll free from a touch-tone phone to find out if the offender is still in custody or back on the street. Toll-free phone support is available 24/7/365 for callers who need help locating an offender, registering for notifications, or accessing victim services in their area. Over 200 languages are available via live operator support.
New York State Sheriffs are committed to helping and serving crime victims by providing resources, information and protection that limits any further victimization or trauma. The Sheriffs have been supporting the VINE system for nearly 20 years. Public safety is our primary purpose and our goal is to have crime victims feel as whole as possible. For more on our commitment to crime victims, visit Our History.
The VINE system is available in 48 states and made possible in New York by the New York State Sheriffs' Institute. If the inmate for whom you're searching is in custody at a corrections facility that participates in VINE, you should be able to locate custody information on VINELink www.vinelink.com.
VINELink provides information regarding offenders who are currently in custody or who may have been recently released from custody. If you do not find the person for whom you search, please call the facility where you believe the offender to be housed and inquire about the status of his/her custody.
VINE is available in 48 states through various different types of agreements. Even in states with VINE programs, not each and every county participates. Some counties do not have jail facilities and therefore do not report any information. In other states, individual counties support their own contract for VINE. If you do not see your county listed, then it is currently a non-participating county. Please contact your local jail for offender information.
VINE does not receive information regarding federal inmates. However, the Bureau of Prison website, www.bop.gov, has an "Locator" that provides information on any Federal Inmate.
Our standard transaction time is every 15 minutes for jails and twice each day for prisons. This may vary depending upon the jail activity and the resources the facility has on site to update the data. Most always, the data is current within 15 minutes. However, if you have reason to believe the data is out of date, you should call the jail directly for an update and invoke your personal safety plan. Do not depend solely on VINE or any other program for your safety.
The VINE system tracks an offender's in-custody status and date of release only. Historical data is not available. Offenders are deleted from our database usually within two weeks of release.
Please call the toll-free number associated with the state where the offender is being housed and select the option to speak with an operator. Please provide the state in which the offender is housed, as well as the phone number that is being called. With this information we will be able to research the problem and assist with getting the notification calls stopped.
Please note that you may register to receive notification for custody status changes only for offenders currently in custody. To use VINELink to search for an offender in custody, please follow these steps:
- Go to www.vinelink.com
- Click on the state in which the offender is housed.
- Choose the Search & Register tab at the top of the navigation page.
- Select the Facility or Facilities that you would like to search, type in the Offender Identification number or the full Last Name and at least the first initial of the First Name, then click Search.
- Verify the information for the offender that matches the person for whom you search.
To use VINELink to register to receive notification about changes in an offender' custody status, please follow these steps:
- Complete steps 1 through 5 above.
- Click on the magnifying glass icon under the Register/Details column next to the appropriate offender.
- On the Offender Details screen, choose your Method of Registration, then click Continue.
- Complete the required information for registration.
- Click Register.Why can't I access VINELink?
If you' having trouble accessing VINELink, you may need to clear your browser cookies and temporary Internet files. To do this:
- Open Internet Explorer and go to Tools, Internet Options. The General tab appears.
- In the Browsing History section, click the Delete button. The Delete Browsing History screen appears.
- In the Temporary Internet Files section, click the Delete Files button. Click Yes to confirm the deletion.
- In the Cookies section, click the Delete Cookies button. Click Yes to confirm the deletion.
- Click Close, then click OK to exit the Internet Options screen.
- Restart your browser and try to access VINELink.
If this does not resolve your issue then you may need to add VINELink to your Internet Explorer browser' Trusted Site list using the following steps:
- Open Internet Explorer and go to Tools, Internet Options.
- Click the Security tab, click on Trusted sites, then click the Sites button.
- In the Add this website to the zone: box, type http://www.vinelink.com, click Close, and OK.
- Restart your browser and try to access VINELink.
If this does not resolve your issue, please contact our service center directly for further assistance. Note: The service center phone number is listed at the home page of each state's site.
VINE is funded and provided by local and state agencies for the purpose of notifying victims upon a change in their offender’s custody status. We provide this service as a third party and do not have the ability to remove or alter offender data in the database. However, we work closely with the agencies to ensure data integrity and accuracy. If you have found incorrect data on the VINELink site, please call your local Department of Correction or jail facility to report the inaccuracy to them directly so that they might make the change in their database as appropriate.
When you receive a notification from this system (powered by VINE), you will see the following telephone number on your caller ID: 502-213-2798. If you register for email notification, you will receive a message from the following email address: firstname.lastname@example.org
VINELink now has the ability to display offender photos. This is a configurable option. Currently, 45 County Correctional Facilities in the State of New York provide the victim with the option of viewing the offender's photos. This is a work in progress with a target of all 60 County Correctional Facilities having this option in the near future.
Yes. VINELink supports Spanish web content on the National Resources Tab. VINELink also supports Spanish web content at the state level. This feature is available in the State of New York.